IqOrg
Staff Handover and Key Person Risk

When senior people leave, decades of knowledge leaves with them.

IqOrg captures it before they go. People and Culture starts the handover, the departing employee completes a guided capture, and their manager approves it. Every handover you capture makes the next one easier, and your organisation permanently smarter.

Built for People and Culture and operations leaders who carry the risk when experienced people walk out the door.

Ask IqOrg
Live model
  • Which processes depend on one person?
  • What happens if a key manager leaves?
  • Where are responsibilities unclear?
  • Which workflows are undocumented?
  • Where can we improve efficiency?
The visibility gap

Most organisations do not know how they really operate.

Critical knowledge sits inside employees' heads. Processes are scattered across documents, systems and informal routines. Responsibilities overlap. Handover is inconsistent. Leadership often discovers operational risk only when someone leaves, work breaks, or performance slows.

01

Knowledge walks out the door

When experienced people leave, the context, judgement and undocumented process they carried leaves with them.

02

Processes become invisible

How work actually flows is buried across tools, inboxes and habits — not in any single, trustworthy source.

03

Accountability becomes unclear

Responsibilities overlap or fall through gaps, and no one can say with certainty who truly owns what.

04

Leaders decide with incomplete context

Restructures, transformation and resourcing calls are made without a clear model of how the organisation runs.

The platform

A living digital twin of your organisation.

IqOrg connects people, roles, workflows, decisions and knowledge into a structured operating model that leadership can explore, query and improve.

01

People and Roles

Who does what, where they sit, and how roles relate across teams and reporting lines.

02

Responsibilities

The decisions, approvals and outcomes each role genuinely owns — mapped, not assumed.

03

Processes and Workflows

How work moves end to end, including the informal routines that keep the business running.

04

Systems and Decisions

The tools work depends on and the recurring decisions that shape operational outcomes.

05

Knowledge and Continuity

The institutional context that protects continuity when people change roles or leave.

IqOrg Intelligence Core

Pricing

Pricing built around handover risk.

Tiers are based on total employees in your organisation: 1 to 10, 11 to 100, and 101 to 1,000.

IqOrg Starter

1 to 10 employees

A$990per year, inclusive of GST

IqOrg Team

11 to 100 employees

A$9,990per year, inclusive of GST

IqOrg Enterprise

101 to 1,000 employees

A$99,990per year, inclusive of GST
Ask IqOrg

Ask how your organisation works.

Leaders, managers and successors query the captured handovers in plain language and receive structured answers grounded in your organisation's own captured data, not generic summaries.

Leadership prompts

IqOrg Ask
Grounded · Permissioned
Show me where we rely on a single person.

4 critical single-person dependencies identified.

01

Month-end reconciliation

Owned solely by D. Okafor — no documented backup.

02

Vendor onboarding approvals

Routes through one operations lead.

03

Production access provisioning

Single approver, no secondary.

Recommend documenting and cross-training the top two before Q3.
Ask about roles, processes, dependencies or knowledge…
Use cases

Handover first, then everything it makes possible.

IqOrg starts with the moment a person leaves, then turns each completed handover into lasting organisational clarity, continuity and control.

Staff handover

A complete, manager-approved handover the successor can start from.

Succession planning

Continuity protected ahead of change, one handover at a time.

Knowledge preservation

Durable organisational memory built from accumulated handovers.

Role and responsibility mapping

Clear accountability that sharpens as handovers accumulate.

Onboarding and role continuity

Faster ramp-up drawn straight from the previous handover.

Operational risk identification

Risk seen early as each handover reveals more of the picture.

How it works

A handover that runs itself, in four steps.

The departing employee and the manager do not need an account. Each receives a single secure link, scoped to one handover.

1

People and Culture starts the handover

When a resignation lands, your People and Culture team opens a handover and sends a secure capture link to the departing employee.

2

The departing employee completes a guided capture

The employee records their role, the processes they own and the knowledge their successor needs, then uploads their key emails and documents. No account is required.

3

The line manager reviews and approves

The manager opens a secure review link, reads the full pack, leaves comments and approves it, or requests changes. No account is required.

4

The organisation builds a living map

Every approved handover adds to a living map of who knows what, so the next departure is visible before it hurts.

Who it is for

Built for the people who carry handover risk.

IqOrg is built for People and Culture teams and operations leaders in growing enterprises, councils and government agencies, healthcare and aged care, education and regulated services.

Get started

Protect your organisation before the next resignation.

Start a handover today. Your People and Culture team sends a secure link, the departing employee captures what matters, and their manager approves it.